Shipping...
SHIPPING GENERAL: All My Herbs uses FedEx Ground shipping to 50 states because it is less expensive and more reliable than UPS. Occasionally, we may use UPS (to the lower 48 states) or other shippers to deliver your order. Only on occasion will your order arrive in separate shipments. We try to ship complete orders but occasionally you may receive some items with the balance being back ordered.
PAYPAL SHIPPING: All My Herbs gladly accepts all valid PayPal orders. Due to theft of PayPal account information however, we will only ship to the address of record on the PayPal account. We regret this situation but it is for your safety and our loss prevention.
EXPRESS / OVERNIGHT / 2ND DAY SHIPPING: All My Herbs ships the same day for all express/overnight/2nd day shipping if received by 2:00 PST (Pacific Standard Time). IF the Items are on back order or become unavailable then we will notify you by email. We will certainly do our best, but our express pick-up comes early. Most of the time, the shipping charges indicated when ordering will be accurate. FedEx ships express packages based upon container size. Therefore, occasionally, the item(s) ordered will be larger than expected and additional charges must be applied. We will contact you if additional shipping is required. Note: The day the order ships does not count as a shipping day. Note: Express shipping does not include Saturday delivery.
ESTIMATED SHIPPING TIMES: Most orders are processed and shipped the same day with others being shipped within 24 hours if there are no back ordered items. Remember, the day we ship your item does not count in the estimate. Note: Express shipping does not include Saturday delivery.
BACK ORDERS: Should your order include one or more back ordered items, we attempt to notify you by email as soon as possible letting you know when we expect to be able to ship. Occasionally, we will send partial orders of the items we have. We will not charge you for the items not sent.
ESTIMATED DELIVERY DATES: All orders processed and shipped should be received within 1 to 6 days depending upon availability, location and shipping companies. Occasionally, a drop ship item may take a day or two longer. FedEx Ground delivery dates are different depending upon if the shipment is to a home or business. Please note the differences:
FedEx Home Delivery Days: Tuesday through Saturday
FedEx Business Delivery Days: Monday through Friday
Note: The day the order ships does not count as a shipping day.
Note: Express shipping does not include Saturday delivery.
Please take these delivery days into account when placing your orders.
ESTIMATED DELIVERY TIMES: This Time Chart offers an estimate of how many days it takes to get a package from our location to you in business days. Color coded maps are for illustration purposes only. Actual transit times may vary. Transit times shown are in business days. For specific transit times, please use the FedEx transit time calculator. We do not ship to locations in Canada.
NOTIFICATION OF TRACKING NUMBERS: If you provide your email address and the order is being shipped by us via FedEx (ground or air), you will be advised by email with a tracking number. Some of our UPS drop ship suppliers will send us tracking numbers.
INTERNATIONAL ADDRESSES: Reluctantly, we no longer deliver to these locations. The simple reason is that on just about every order, and in particular the heavy orders, the carriers managed to destroy or loose packages over long distances.
APO/FPO ADDRESSES: We do this as a service to our service men and women. Please Note: These addresses require a trip to the Post Office which we do not do every day. If you are willing to be patient, please fill out the order form with the proper information, select FedEx Ground Shipping and we will get it there as soon as we can. Again, please be patient with this shipping method.
P.O. BOX ADDRESSES: Reluctantly, we no longer deliver to these locations.
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